Guests who have canceled within 48 hours of their scheduled service and / or no showed to their scheduled appointment will be subject to the following:
First instance: Initial deposit is Forfeited, an additional non-refundable deposit is required to rebook.
Second instance: Both prior deposits are Forfeited, 50% of total service is required to book.
Third instance: All prior deposits and payments are Forfeited, service must be paid in Full prior to rebooking.
Established clients who do not have a deposit on file for a service will be subject to booking fee of 25% of the cancelled and or no showed appointment prior to rebooking the original service.
All service adjustments must be communicated and completed no later than 7-10 days from the original appointment date.
All deposits and payments are non-refundable and valid for 60 days from the initial deposit date/payment date.
All consultation appointments will be subject to a non refundable $50 deposit at the time of booking.